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Meet the best platform on the market for customer experience management.

Nuv CX is a cloud platform for unified communication, contact center for voice and digital communication.

Innovation and Efficiency on VOICE AND DIGITAL for all company sizes.

Nuv CX Suite is based on 2 integrated platforms:

Nuv Vox (PBX for UC and call center)
Nuv Omni (PBX for UC, voice call center and digital channels)

In a world where business communication is essential for success, having a robust, modern and efficient solution makes all the difference. Our platform was developed with the security and stability that your company needs.

Unified and contact Center voice solution based on cloud.

A Cloud Platform for unified communication, contact center that allows you to make and receive phone calls, video conferences, and basic SMS and WhatsApp messages ON ONE SMART, EASY-TO-USE PLATFORM .

Manage and control your calls.

Make and receive audio/video calls and switch between them with one click;
Transfer, hold, mute and record a call to any phone number or extension;
Check missed calls and call history. Listen to voicemails and call recordings with one touch;
Easily set up personal call forwarding rules and ring strategies;
Easily switch a live call between your desktop, mobile phone and IP phone without interrupting the conversation;

MORE FACILITIES:

Customizable dashboard;
Monitor and manage your queues and agent activities on the web client;
Share files, documents, images etc., in individual or group chats;
Associate with outlook contacts and check your call logs directly in outlook;
Applications for windows, android and ios;
Advantages of the pabx solution for contact center.

Advantages of the pabx solution for contact center:

Reduction of Operational Costs

Calls made via IP (VoIP) significantly reduce communication costs;
Less dependence on traditional physical infrastructure, such as specific cabling or physical telephone exchanges.

Scalability and Flexibility

Allows easy expansion of the system as your company grows, adding new branches, users and functionalities;
Support for remote employees and hybrid operations, connecting teams from anywhere.

Superior Communication Quality

SIP technology ensures high quality voice and video, providing clear and confidential communications;
Advanced call management features such as smart queues, dynamic transfer and call recording.

Improvement in Customer Experience

Faster and more efficient service thanks to features such as automatic queues, smart routing and self-service (IVR);
Greater personalization of service based on customer history.

Sustainability

Reduction of physical equipment and energy consumption, making the solution more sustainable and aligned with ESG practices.

Main features

WEBRTC

APP FOR WINDOWS

APP FOR ANDROID

APP FOR IOS

REAL TIME DASHBOAD FOR CONTACT CENTER SUPERVISOR

INTERNAL MESSAGES

MEETING ROOMS

VOICE MAIL

SMS* (no automation supported)

WHATSAPP* (no automation supported)

Nuv CX is efficient, cost reduction and omnichannel

performance.

Come and learn a little more about our cases and customers.

DIGITAL INTEGRATION

FLEXIBLE SCALABILITY

MULTICHANNEL SERVICE

REDUCTION OF OPERATING COSTS

SECURITY AND STABILITY

Contact Center for digital channels

SMART INTERACTIONS WITH ARTIFICIAL INTELLIGENCE

With Nuv Omni Solution you serve your customer from all platforms in one place.

SMS
E-MAIL
WHATSAPP

Facebook
Telegram
webchat

ALSO Integrates with CRM, AI platforms, sales forces, and more!

Customized dashboards
App for Android and IOS.

ABOUT OUR EXPERIENCE

We are a unified communications technology and services integration company. Specialists in digital solutions, we develop special projects for omnichannel service and integrate service platforms in all types of companies.

Ready to take your company communication to the next level?